The 8 Key Elements of Highly Effective Speech

The 8 Key Elements of Highly Effective Speech ¡Äand why your words barely matter!

1. Gentle eye contact
   
   
2. Kind facial expression
   
   
3. Warm tone of voice
   
   
4. Expressive hand and body gestures
   
   
5. Relaxed disposition
   
   
6. Slow speech rate
   
   
7. Brevity
   
   
8. The words themselves
   
   Effective communication is based on trust, and if we don¡Çt trust the speaker, we¡Çre not going to listen to their words. Trust begins with eye contact because we need to see the person¡Çs face to evaluate if they are being deceitful or not. In fact, when we are being watched, cooperation increases.[1] When we are not being watched, people tend to act more selfishly, with greater dishonesty.[2]
   
   
   

http://www.psychologytoday.com/blog/words-can-change-your-brain/201207/the-8-key-elements-highly-effective-speech